Privacy Policy

Effective August 2025

This Privacy Policy applies to the websites operated by Balay Market AB, including www.sukimarket.se (collectively referred to as the “Website”).

Your privacy is important to us. We are committed to protecting your personal information and being transparent about how we collect, use, and share it. This Privacy Policy outlines what data we collect, how we use it, who we share it with, and your rights regarding that data.

By accessing the Website from any device (computer, mobile, tablet, etc.), you agree to the terms of this Privacy Policy and acknowledge that your information may be collected, stored, and processed. If you do not agree, please do not use the Website.

Information We Collect

We collect both personal and non-personal information when you interact with our Website—for example, when you place an order or contact us.

Personal Information

This includes information that identifies you as an individual, such as:

  • Full name

  • Email address

  • Billing and shipping addresses

  • Phone number

  • Payment details (securely processed by third-party providers)

  • Order history

  • Account login credentials (if you create an account)

You provide this information voluntarily—for example, when placing an order, subscribing to our newsletter, or contacting us through the Website.

How We Use Personal Information

We use the personal information you provide for the following purposes:

  • To process and deliver your orders

  • To send order confirmations, updates, and other service-related notifications

  • To provide customer support and respond to inquiries

  • To send marketing communications (only if you’ve opted in—you can unsubscribe at any time)

  • To improve our products, services, and Website functionality

  • To comply with legal obligations and our internal policies

Who We Share Your Information With

We never sell your personal information.

We only share it with trusted third parties who help us operate our business, including:

  • Payment processors

  • Shipping and logistics partners

  • Marketing and analytics providers

These partners are only allowed to use your data to provide their services to us, and they must keep it secure and confidential.

We may also disclose information if we are legally required to do so (e.g., by court order or government request), or if necessary to protect our rights or prevent fraud or abuse.

Who Is Responsible?

Balay Market AB (also operating as SUKI MARKET) is the data controller responsible for your personal data.

We process your information in accordance with the General Data Protection Regulation (GDPR). This means you have certain rights, including:

  • The right to request access to the data we hold about you

  • The right to correct or delete your personal information

  • The right to withdraw consent for marketing communications

If you would like to update or delete your information, or if you have any questions about how we use your data, please contact us at:
📧 [email protected]

Cookies and Tracking Technologies

In accordance with the Swedish Electronic Communications Act, visitors must be informed about the use of cookies and have the option to consent.

Yes, we use cookies—but not the edible kind. These small data files are stored on your device to enhance your browsing experience. They help remember things like your cart contents and language preferences.

We also use cookies for:

  • Website performance and analytics

  • Tailoring content and advertising based on your usage

You’re in control. Most web browsers allow you to block or delete cookies. However, some parts of the Website may not function properly without them.

Want to learn more about cookies? Visit the Swedish Post and Telecom Authority's website:
🔗 www.pts.se

Changes to This Privacy Policy

We may update this Privacy Policy occasionally to reflect changes in our services, business practices, or legal requirements.

When we do, we will update the “Effective Date” at the top of this page. If any significant changes are made, we will notify you directly through the Website or by other appropriate means.

We encourage you to review this Privacy Policy periodically. Your continued use of the Website means you accept the current version of the policy.

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